Devoir is one of the key service providers having more than 2 decades of expertise in offering QAD Enterprise Solutions services to clients across the globe.
In current scenario most of the industries are looking for innovative solutions to resolve today’s business challenges and Devoir helps them in achieving those by suggesting the best approach & solutions with minimal cost.
Devoir has the proven track record of working parallel with technology to optimize client journey of effectively utilizing the Enterprise solutions by proper Planning, designing, and managing the environment simultaneously.
Devoir is having a team of 40+ QAD Certified consultants who has matured its QAD Practice over the last 2 decades by working closely with various industry vertical clients and providing service’s like:
- End to End Implementation
- Upgrade
- Business Process Improvement’s
- Custom Development & Integration
- Application Managed Services
- Consulting & Testing Practice
Our Service offerings
Custom Development
Custom Module Development
Custom Code Development
Custom Code Migration
Custom Integration Process
Integration
Qxtend Integration
CRM Integration
Mobile Integration
Third-Party Tool Integration
QAD-SAP Integration
Dell Boomi Integration
EDI Integration
QA & Testing
Functional Testing
Performance Testing
Usability Testing
Regression Testing
AMS
Provide Global L1/L2/L3 Support
24x7 Coverage with SLA
Adaptable & Pro-active Support & Performance Improvement
Upgrade
QAD SE - QAD EE
QAD EE - QAD Adaptative UX
QAD EE (Within EE)
Cloud Migration
Implementarion
QAD Adaptive UX
QAD Enterprise Edition
QAD Add-On Modules
QAD Tools (AS/WM)
EDI E-Commerce
QAD Case Study
QAD 2014 EE Implementation and QAD Integration with Salesforce
- All the sales process were being managed using stand-alone systems.
- All the Finance data was managed in Tally system.
- Data of Depot, division and Head office maintaining their own Excel data for stock and sales which was a time-consuming task
- Finance month closing happens at 15th of Every month and stocktock matching was a humongous task
- No Integration between any of the business processes.
- Implementation of QAD 2014 EE for Tea & Textile business
- Implementation & integration of Salesforce. With QAD
- Developed Custom module in QAD for Tea auction procurement /RFQ
- Month closing happened on 5th of every month and stock match automated between two systems
- Provided End-To-End solution from Tea Garden purchase to Sales at Retail outlet provide them full view of the stock.
- Successful QAD EE implementation for Tea & Textile businesses which was earlier running on excel & manual process
- By integrating with Salesforce and mobility, 500+ Salesman on the field sales real-time data visibility by which the efficiency & Sales increased by 10% after the first month of implementation
- ROI - Helped in decreasing working capital by 1/5th
- Month closing timeframe reduced by 10 Days.
- Provided Database Management Tools for healthy DB functionality, monitor & controls
QAD 2016 EE Gate entry and Vehicle management implementation
- The gate entry was done as manual process using Register or Excel sheet.
- Gate entry details and the Purchase receipt details were not synchronized.
- Reconciliation between the gate entry and GRN was done manually and was time consuming.
- Tracking the in-time and out-time manually and reconciliation was done manually
- Vehicle management function development which was developed in the form of Browse links that linked the vehicle management browse to the maintenance screen
- Gate entry module development and implementation that integrated with purchase receiving process
- Link Purchase receipt and the Gate entry detail for inventory item.
- Provide a browse to view the GRN Vs Gate entry Browse for easy reconciliation
- Provide Browse for Vehicle entry with in-time and out-time details for reconciliation
- The Vehicle management was a module that needs to be used by the Security to update the in and out vehicle details. This interface was made user friendly with the use browse links, so that the end user has minimal fields to update. This helped in tracking the intime and out-time of the vehicles that enter the factory.
- Gate entry module implementation enabled traceability of items that are received from suppliers and helped in mapping the Gate entry number to QAD’s GRN number.
- Facilitated Reconciliation of Gate entry and GRN information
QAD 2019 EE QAD EE AMS SUPPORT PROJECT
- Mark Anthony has more than 15+ interfaces that are used to integrate transactional data from system like E80 and MES. The Interfaces are unstable and required regular monitoring
- The AS (Automate solutions) was missing few important functionality and the back button was not working as expected. For few error the back button does not return to the main function and the user has to wait for the Scan gun to power down for reset.
- QAD EE support through incidents and Development / Enhancement request was handled via Jira cards created.
- Track changes done to key functions
- Enhance and add required functionality to Interfaces
- Enhance the AS programs by adding required functionalities. Fix the back button issue by adding a return point when error occurs.
- Track key functionality change by enabling the Audit trail. Created user friendly browses that enabled tracking and information accessibility simple
- Working on various enhancement requests that make business process easier.
- Providing quick and permanent solutions to incidents created by business within the SLA
- Enabled Audit module that helped in traceability of any changes done in major functions like sales orders , purchase order etc. This helped in faster ticket resolution.
- AS (Automated solution) implemented had some major pain points like the back button not working, when this issue occurred the end user was forced to wait got the scan gun to power down for the scan gun to rest.
- Ensure there is zero ticket with SLA breach
- Have ensured that Devoir is the most trusted Vendor
QAD 2016 – ADC QAD EE UPGRADE PROJECT
- The customer was using an older version of QAD which did not support the financial and operational process used by business
- Additional customization was developed to support the current business process.
- Needed training of QAD EE Financial module which was the latest.
- Need training on the GTM, DO and subcontract process
- Reduction of use of customization and align to QAD standard process if available in QAD EE.
- Conduct BPW workshop and understood the current business process and aligned it to QAD EE.
- Provide training in QAD EE finance modules which was new to the customer
- Provided additional training on GTM , DO and Subcontract process to remove the customizations and align to QAD Standard product
- Eliminated the use for customized subcontract process and implemented standard QAD subcontract process.
- Seamless migration from QAD SE version to EE in short period of time
- Effective user training to align to users to EE