New private investors helped recycled plastic furniture maker POLYWOOD pump more than $100 million into new facilities in the past seven years, which doubled its furniture and recycle plastic plant capacities.
When the pandemic hit, a 10-fold increase in transactions illuminated the many flaws of its back-office legacy systems.
POLYWOOD deployed Acumatica Enterprise Manufacturing Edition, gaining real-time data visibility and operational efficiencies that allowed the company to scale effortlessly.
Key Challenges
Scaling for growth: meeting customers demands with a huge spike in business
Constraints of Legacy ERP: frequently crashed and was source of data errors
Manual and paper-based systems: difficult to get orders built and shipped on time
Disconnected systems: patchwork of applications made it difficult to get real-time data and reporting
Overview
Gained a real-time, flexible ERP platform, streamlining operations and eliminating batch-processing
Acquired a reliable platform that scales effortlessly as transactions soar
Connected custom-made manufacturing execution system via flexible platform with open API
Closed books faster by three days while gaining real-time data visibility
Eliminated challenges that required office staff to help warehouse staff ship product
Improved employee productivity with automated processes while eliminating printing of Excel files
Streamlined online order processing
Improved shipping times increasing customer satisfaction
United siloed applications, creating a single source of data and visibility across the company